Privacy Policy

Last Updated: [Insert Date]

At Secret Luxe Lingerie, we believe your privacy deserves the same exquisite care as our handcrafted lingerie collections. Just as we meticulously design each balconette bra and high-waist panty to celebrate your curves, we’ve crafted this Privacy Policy to protect your personal information with the utmost attention to detail and security.

1. Information We Collect

Like the perfect fit of our signature demi-cup bras, we collect only what’s essential to provide you with a seamless shopping experience:

• Personal Details: Your name, email address, shipping/billing addresses, and phone number when you place an order or create an account
• Payment Information: Processed securely through our PCI-DSS compliant partners (we never store full card details)
• Preferences: Your size selections, favorite styles (like our curvy collections or Brazilian panties), and wishlist items
• Technical Data: IP address, browser type, and device information to optimize your browsing experience
• Communication Records: Correspondence with our customer service team

2. How We Use Your Information

We handle your data with the same delicate care as the French lace on our bestselling pieces:

• To process and fulfill your orders for our luxurious lingerie and intimate apparel
• To provide personalized recommendations based on your preferences (like suggesting matching bikini panties for your favorite bralette)
• To communicate about your orders, account, and our exclusive collections
• To improve our website and services, ensuring they’re as comfortable and supportive as our high-waist designs
• To prevent fraud and enhance security, with the same vigilance we apply to our payment processing

3. Data Sharing & Disclosure

We treat your information with the same discretion you’d expect when shopping for intimate apparel:

• Service Providers: Trusted partners who assist with payment processing, shipping, and marketing (bound by strict confidentiality agreements)
• Legal Requirements: When necessary to comply with laws or protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections

We never sell your personal information to third parties.

4. Data Storage & Security

Your data is protected with the same level of security as our 256-bit encrypted payment processing:

• All sensitive information is stored using industry-standard security measures
• Regular security audits ensure continuous protection
• Payment details are processed through PCI-DSS compliant systems (we never store full card numbers)
• Data is retained only as long as necessary to serve you or as required by law

5. Your Rights & Choices

You have control over your personal information, just as you choose the perfect fit from our collections:

• Access & Correction: You may review and update your account information at any time
• Deletion: Request deletion of your personal data, subject to legal requirements
• Marketing Preferences: Opt-out of promotional communications while still receiving essential order updates
• Data Portability: Request a copy of your personal data in a structured format

6. Cookies & Tracking Technologies

Like the delicate stitching on our corsets, we use subtle technologies to enhance your experience:

• Essential Cookies: Necessary for site functionality (e.g., shopping cart)
• Performance Cookies: Help us improve our website and services
• Marketing Cookies: Allow us to show you relevant products (like our new arrivals in boy shorts or jumpsuits)

You may manage cookie preferences through your browser settings.

7. International Data Transfers

While we serve customers globally (excluding Asia and select remote regions), your data is primarily processed in the United States with appropriate safeguards.

8. Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy periodically, just as we refresh our collections with new styles. Significant changes will be communicated to you.

Thank you for trusting Secret Luxe Lingerie with your intimate shopping needs. We value your privacy as much as we value helping you find the perfect fit.